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Terms & Conditions

Welcome to ToolBox, your premier destination for car and bike parts in Bangladesh. Before using our website or purchasing any products from us, please read these terms and conditions carefully. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access the website or use our services.

1. General Terms

1.1. Eligibility: By using ToolBox, you affirm that you are at least 18 years old or visiting the website under the supervision of a parent or guardian.

1.2. Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not warrant the accuracy, completeness, or reliability of any information, product descriptions, prices, or specifications displayed on the website.

2. Product Availability and Pricing

2.1. Availability: All products listed on ToolBox are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue any product at any time without prior notice.

2.2. Pricing: While we make every effort to ensure that the prices displayed on our website are accurate, errors may occur. In the event of a pricing error, we reserve the right to correct the price and refuse or cancel any orders placed at the incorrect price.

3. Ordering and Payment

3.1. Order Acceptance: Your placement of an order on ToolBox constitutes an offer to purchase the products listed in your order. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product descriptions or pricing, or suspicion of fraudulent activity.

3.2. Payment: We accept payment via various methods, including credit/debit cards, mobile banking, and cash on delivery (where available). By providing payment information, you represent and warrant that you have the legal right to use the payment method selected.

4. Shipping and Delivery

4.1. Shipping: We offer shipping services to addresses within Bangladesh. Shipping costs and estimated delivery times are provided at the time of checkout and may vary based on your location and the selected shipping method.

4.2. Delivery: While we strive to deliver orders in a timely manner, we cannot guarantee specific delivery dates or times. Delays may occur due to factors beyond our control, such as weather conditions, transportation issues, or customs clearance procedures.

5. Returns and Refunds

5.1. Return Policy: We accept returns of unused, unopened products within [number] days of delivery. To initiate a return, please contact our customer service team for assistance.

5.2. Refunds: Refunds will be issued to the original payment method used for the purchase within a reasonable timeframe after the returned items are received and inspected.

6. Limitation of Liability

6.1. Disclaimer: ToolBox shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or the products purchased from us.

7. Governing Law

7.1. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

8. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at [email address] or [phone number]. Our customer service team is available to assist you during our regular business hours.

Thank you for choosing ToolBox for your car and bike parts needs. We appreciate your business!