FAQ

Q. How does the site work?
A. You can browse the site or use our search engine to find your desired products. You can then add them to your cart and checkout. You let us know your address and necessary information and you are done. We will then deliver your order right to your home or office.

Q. How much does delivery cost?
A. The delivery cost is BDT 60 (Inside Dhaka Metro) BDT 80 (Sub Dhaka) and BDT 110 (Outside Dhaka).

Q. How can I contact you?
A. You can always call +880 1791-865234 or mail us at naturexofficialbd@gmail.com

Q. How long do the deliveries take?
A. It takes 2 working days to deliver inside Dhaka Metro & 3-5 working days for the whole Bangladesh. If there is some inconvenience and the product is out of stock the delivery might take some more time or might get canceled by NatureXBD.COM

Q. What are your delivery hours?
A. We deliver from 12PM to 10PM every day. You can choose from available slots to find something that is convenient to you.

Q. How do I pay?
A. We accept cash on delivery and we also accept Online Credit/Debit Card and Online Mobile banking service.

Q. Where do you serve?
A. We are currently serving all over Bangladesh.

Q. I am facing some problem ordering. What do I do?
A. Please call +880 1791-865234 or mail us at naturexofficialbd@gmail.com and let us know the problem.

Q. What is your policy on refunds?
A. You can check our Refund & Return Policy Page.